Standard Conditions for Provision of Apollo KnowHow™ Training

Last updated: 31st March 2020

  1. General

The following terms and conditions apply to the provision of training courses on the Apollo KnowHow™ suite and other proprietary software by Apollo and form the only set of terms applicable to the provision of such training.  Any variation to these terms and conditions shall be binding only if embodied in writing and executed by a duly authorised representative of Apollo and form the sole set of terms and conditions applicable.

  1. Course Arrangements

Apollo will provide delegates with training, training materials and training at locations specified and if training is to be provided at a location other than Client premises Apollo will arrange all facilities and catering required during the training, unless otherwise agreed in advance.  Courses will normally run from 0900 through to 1630 with an hour’s break for lunch unless agreed to the contrary.

  1. Course Fees and Cancellations

All fees specified by Apollo are payable in advance and are payable not less than twenty eight (28) days before the scheduled date the course is due to take place or at the time of booking if later than the twenty eight (28) day period.  Delegates are permitted to cancel up to seven (7) working days in before the start date of the course subject to agreement by Apollo.  Any cancellation made by a delegate less than seven (7) working days before the date of the course will not be subject to any refund or a right to transfer to a later course.  Failure by a Delegate to attend for a training course will entitle Apollo to charge the full cost.

Apollo also reserves the right to cancel a training course at its convenience with the sole remedy available being arrangement of an alternative date for the course to take place.

  1. In-House Courses

Where the Client requests training to be conducted in-house by Apollo then the Client will be responsible for the provision of all facilities and catering for the course.  Apollo will provide any course materials or course-specific documentation or software required.  If a Client cancels a course within twenty one (21) days of the agreed date then Apollo reserves the right to charge a cancellation fee of fifty per cent (50%) of the agreed course fee and the full fee will be payable where cancellation is made within seven (7) working days or less of the scheduled date.  These sums will not, however, be payable if the Parties agree an alternative date for the course.

  1. Substitutions

Delegates may be substituted prior to commencement of the course up to a maximum of forty eight (48) hours before training is due to commence so long as the nominated substitute possesses all qualifications and/or experience stated to be necessary to attend the course.  Apollo reserves the right to reject any proposed substitutions without any liability.

  1. Certificates

It shall be the sole responsibility of the Client to ensure that all delegates registered possess the requisite skills, qualifications and experience to attend and successfully complete the course and that they abide by all security and health and safety requirements at the location(s) where the training takes place.

  1. Course Standards

Training shall be delivered to the standards expected of a company delivering similar courses on a professional basis but Apollo does not guarantee the outcomes for individual delegates or that such delegates will necessarily pass any examinations or tests as part of the course or arising thereafter.  Further, Apollo shall be under no liability in respect of any actions or omissions on the part of delegates after they have attended and completed the course.

  1. Copyright and Intellectual Property

For the avoidance of doubt, the provision of training courses does not transfer any intellectual property rights in the software for which the training is provided.  The copyright in all course material provided remains the property of Apollo and each delegate shall be entitled to use the same for his or her own purposes and shall not copy the same or use the same for training or other purposes without the express prior written consent of Apollo.

  1. Data Protection

Apollo confirms that it will comply with the provisions of the Data Protection Act 2018 and General Data Protection Regulations (GDPR) currently in force and as amended when processing personal data about any Clients or those attending training organised by Apollo.

Any personal data processed will be done under the legal basis of legitimate interest and only to the extent necessary as part of Apollo’s day to day operations and/or training course administration/delivery.

  1. General

These Terms and Conditions and any additional or amending set of Terms and Conditions in the Order constitute the entire agreement between the Parties in respect of the training to be provided.  The Order and these Terms and Conditions shall be governed by Scots Law with the Scottish Courts having exclusive jurisdiction.